You’re Leaving Late Delivery Refunds Behind
FedEx or UPS late by even one minute?
You’re owed a full refund. Let us find it, file it, and make sure it’s back in your pocket — fast.
“We knew that FedEx had money-back guarantees but we never knew how often they would miss the mark.
Signing up was effortless. We essentially didn't have to do anything and we started receiving money. It was almost too good to be true.
We didn't know how much we were missing out on until we started to receive the refund emails — it was a huge eye-opener.”
— Melissa H. VP, Operations at Budsies
We knew that FedEx had money-back guarantees but we never knew how often they would miss the mark.
Over $2 Billion in Shipping Refunds Go Unclaimed Every Year
We find the refunds you’re owed on late parcel deliveries.
No setup fees. No risk. You only pay when we recover your refund.
How It Works:
1. Create Your Free Account
It only takes a minute. Just connect your FedEx and UPS account numbers — no complicated setup.
2. We Audit Your Shipments Weekly
Our system automatically scans every parcel for promised vs actual delivery time.
3. We File the Claims for You
When we find a late delivery, we file the refund request — no effort required from you.
4. You Get Paid, We Get a Small Finder’s Fee
Refunds go straight back to your account, and we take a cut once you’re paid.
Who We Work With
Maximize the ROI
for Every Shipment
From late delivery refunds to contract optimization and premium analytics, 71lbs turns your shipping data into profit.
Late Delivery Refunds
If FedEx or UPS delivers even one minute late, we automatically claim and return 100% of the shipping charges.
Contract Negotiations
We benchmark over $1B in shipping data to uncover savings and renegotiate stronger, more profitable carrier agreements.
Premium Analytics
You get a real-time analytics dashboard that pinpoints waste, tracks trends, and continually reduces your overall shipping spend.
FAQs
We work directly with shippers or 3PLs who own FedEx and UPS parcel accounts.
Our service fee is based on your shipping volume, but all fees are contingency-based. We have no sign-up fees and no monthly fees.
Absolutely not. There is no long-term obligation. We work on a month-to-month basis. If you are not happy with our services, you can cancel anytime.
Once you sign up, we go back 14 days to find shipments that were late. If we find eligible shipments, we’ll file the claim immediately, and you’ll see those refunds within 2-4 weeks.
Nothing. We find eligible shipments. We file the claim. You’ll get an email notification from us once the carrier issues the refund to your account.
Here's how it works:
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FedEx: If you've already paid for the shipment that was refunded, FedEx will either send you a check for the refund amount or, if you paid by credit card, they will issue a credit back to your card. If you haven't paid for the shipment yet, you should under-pay the invoice by the amount of the refund.
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UPS: Refunds from UPS are issued as credit to your next invoice. Our email notification will include the invoice number where each refund was credited.
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